We are pleased about your visit to our website swisshelpingpoint.com and your interest in our company.
The protection of your personal data, such as date of birth, name, telephone number, address, etc., is important to us.
The purpose of this privacy policy is to inform you about the processing of your personal data, which we collect when you visit our website. Our data protection practices are in accordance with the legal provisions of the Swiss Federal Data Protection Act (DSG). The following privacy policy serves to fulfill the information obligations under the DSG. These can be found, for example, in Articles 19 et seq. of the DSG.
The controller of the data within the meaning of Art. 5(j) DSG is a private individual or the federal body which decides on the purpose and means of processing.
With regard to our website, the owner is:
Swiss Helping Point AG
888 Ploenchit Road
Mahatun Plaza Building
10330Bangkok
Thailand
Email: contact@swisshelpingpoint.com
Tel .: + 66 (0) 2253 80 48
Every time our website is accessed, our system automatically records data and information from the accessing device (e.g. computer, mobile phone, tablet, etc.).
(1) Information about the browser type and version used;
(2) The operating system of the retrieval device;
(3) Host name of the accessing computer;
(4) The IP address of the retrieving device;
(5) Date and time of access;
(6) Websites and resources (images, files, other page content) that were accessed on our website;
(7) Websites from which the user's system accessed our website (referrer tracking);
(8) Report whether the retrieval was successful;
(9) Amount of data transferred
This data is stored in the log files of our system. This data is not stored together with personal data of a specific user, so that individual site visitors cannot be identified.
Personal data is processed in accordance with the principle of legality (Art. 6 para. 1 DSG) and the principle of good faith (Art. 6 para. 2 DSG or Art. 2 ZGB).
The temporary (automated) storage of data is necessary for the duration of a website visit to enable delivery of the website. Personal data is also stored and processed to maintain the compatibility of our website for as many visitors as possible, and to combat misuse and troubleshoot problems. For this purpose, it is necessary to log the technical data of the accessing computer in order to be able to respond as quickly as possible to display errors, attacks on our IT systems, and/or errors in the functionality of our website. Furthermore, the data helps us optimize the website and generally ensure the security of our information technology systems.
The aforementioned technical data will be deleted as soon as it is no longer needed to ensure the compatibility of the website for all visitors, but no later than 3 months after accessing our website.
You can request correction or deletion of your data at any time. You can find information about your rights and how to exercise them at the bottom of this privacy policy.
Our website offers you various features that involve collecting, processing, and storing personal data. Below, we explain what happens to this data:
The data you have entered into our contact forms, which you have entered into the input mask of the contact form.
Personal data is processed in accordance with the principle of legality (Art. 6 para. 1 DSG) and in accordance with the principle of good faith (Art. 6 para. 2 DSG or Art. 2 ZGB).
We will only use the data collected via our contact form(s) to process the specific contact request received through the contact form. Please note that in order to fulfill your contact request, we may also send you emails to the address you provide. This is to enable you to receive confirmation from us that your request has been correctly forwarded to us. However, sending this confirmation email is not mandatory for us and is for your information only.
Once your request has been processed, the data collected will be deleted immediately unless there are statutory retention periods.
You can request correction or deletion of your data at any time. You can find information about your rights and how to exercise them at the bottom of this privacy policy.
The use of contact forms is voluntary. You are not obligated to contact us via the contact form; you can also use the other contact options provided on our website. If you wish to use our contact form, you must fill out the fields marked as mandatory. If you do not fill out the required information on the contact form, you will either not be able to send the request or we will not be able to process your request due to insufficient information.
By registering for the newsletter on our website, we receive the email address you entered in the registration field and, if applicable, other contact details, provided you provide them to us via the newsletter registration form.
Personal data is processed in accordance with the principle of legality (Art. 6 para. 1 DSG) and the principle of good faith (Art. 6 para. 2 DSG or Art. 2 ZGB).
The data entered in the registration form for our newsletter will be used exclusively for sending our newsletter, in which we inform you about all our services and news. After registration, we will send you a confirmation email containing a link that you must click to complete your subscription to our newsletter (double opt-in). By doing so, you consent to data processing in accordance with Art. 6 (6) of the German Data Protection Act (DSG).
You can unsubscribe from our newsletter at any time by clicking the unsubscribe link included in every newsletter. Your data will be deleted immediately after you unsubscribe, unless legally required to retain it. Likewise, if you do not complete your registration, your data will be deleted immediately. We reserve the right to delete your data without giving reasons and without prior or subsequent notification.
You can request correction or deletion of your data at any time. You can find information about your rights and how to exercise them at the bottom of this privacy policy.
If you would like to subscribe to our newsletter, you must fill out the mandatory fields and confirm your email address by clicking the double opt-in link. The information you provide for newsletter registration is necessary to use the newsletter service. This information will be used exclusively to send you our newsletter. If you do not fill out the mandatory fields, we will not be able to provide you with our newsletter service.
The processing of personal data is carried out in accordance with the principle of legality (Art. 6 para. 1 DSG) and in accordance with the principle of good faith (Art. 6 para. 2 DSG or Art. 2 ZGB).
The transfer of information to third parties depends on the scope of the activities or offers of our website or our business model described below.
As a general rule, we only retain your information for as long as necessary and treat it confidentially. This does not apply to the transfer of personal data to debt collection agencies, public bodies and authorities, or to private individuals who are entitled to receive it due to legal provisions, court decisions, or official orders, as well as to authorities for the purpose of initiating legal proceedings or for law enforcement purposes if our legally protected rights are infringed.
When you access this website or individual files on the website, we collect, process, and store the following data: IP address, website from which the file was accessed, file name, date and time of access, data volume transferred, and notification of the success of the access (so-called web log). We use this access data exclusively in a non-personalized form for the continuous improvement of our website and for statistical purposes.
Any personal data is processed in accordance with the principle of legality (Art. 6 para. 1 DSG) and in accordance with the principle of good faith (Art. 6 para. 2 DSG and Art. 2 ZGB). We also use the following web trackers to evaluate visits to this website:
We use the Google service of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, email: support-germany@google.com, Website: https://www.google.com/According to Swiss authorities, processing will take place in safe third countries. The Swiss country list and further information can be found at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.
The legal basis for the transmission of personal data is your consent in accordance with Art. 6 Para. 6 DSG or Art. 31 Para. 1 DSG, which you have given on our website.
We use Google to load additional Google services onto the website. The service is used to provide additional Google services, such as the data processing required to provide streams and fonts and relevant Google search content. It is technically required in order to be able to exchange the information already available to Google about the site visitor between Google services and to be able to provide the site visitor with individual content tailored to their Google account.
For the processing itself, the service or we collect the following data: Background data stored in the Google user account or other Google services about the site visitor, background data for the provision of Google services such as streaming data or advertising data, data about the site user's use of Google search, information about the device used, the IP address and the user's browser and other data from Google services for the provision of Google services related to our website.
If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of the order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, USA. When using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be transferred to the Google services Google APIs, Doubleclick, Google Cloud, Google Ads and Google Fonts in accordance with the Google Privacy Policy. The provider's certification under the EU-US Data Privacy Framework can be found at https://www.dataprivacyframework.gov/list recall.
You can revoke the processing of your data at any time. Further information on revoking your consent can be found either in the consent itself or at the end of this privacy policy.
Further information on the handling of the transferred data can be found in the provider’s privacy policy at https://policies.google.com/privacy.
The provider offers https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de also offers an opt-out option.
We use the Google Ads service of Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, email: support-germany@google.com, Website: https://www.google.com/According to Swiss authorities, processing will take place in safe third countries. The Swiss country list and further information can be found at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.
The legal basis for the transmission of personal data is your consent in accordance with Art. 6 Para. 6 DSG or Art. 31 Para. 1 DSG, which you have given on our website.
Google Ads is an advertising system that allows us to place advertisements on external websites to inform our customers about our services. Google Ads displays advertisements on external websites that are individually tailored to our customer base and lead to our website, based on parameters we set. If the site visitor clicks on the Google Ads advertisement, they are taken to our website. In order to measure the success of Google Ads advertisements in terms of their success and remuneration, Google Ads measures the success of the advertising measure when our website is accessed. Our website processes the data provided by Google Ads in order to analyze and improve our advertising measures, as well as to calculate any remuneration that may be incurred. With your consent, your data may also be used for remarketing purposes.
For the processing itself, the service or we collect the following data: data on the advertising interests of site visitors, interactions of site visitors with advertising related to our website, data about the visit to our website by site visitors who have previously clicked on Google Ads advertising and reached our website, data on the device used, the IP address and the browser of the user and other data from Google services for the provision and refinement of Google advertising related to our website.
If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of the order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, USA. When Google Ads is used on our website, Google may transmit and process information from other Google services in order to provide background services for the improvement and customization of Google advertising. For this purpose, data may also be processed by other Google services such as Google APIs, Google Cloud, Google Ads, Google Analytics, Google Tag Manager, Google Marketing Platform and Google Fonts in accordance with the Google Privacy Policy under Google's own data protection responsibility. The provider's certification under the EU-US Data Privacy Framework can be found at https://www.dataprivacyframework.gov/list For more information on the responsible handling of business data, see https://business.safety.google/privacy/.
You can revoke the processing of your data at any time. Further information on revoking your consent can be found either in the consent itself or at the end of this privacy policy.
Further information on the handling of the transferred data can be found in the provider’s privacy policy at https://policies.google.com/privacy.
The provider offers https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de also offers an opt-out option.
On our website we use the web tracking service of the company Google Ireland Ltd., Gordon House, Barrow Street, 4 Dublin, Ireland, email: support-germany@google.com, Website: https://www.google.com/ (hereinafter: Google Analytics). Google Analytics uses cookies for web tracking, which are stored on your computer and enable an analysis of the use of our website and your surfing behavior (so-called tracking). We conduct this analysis on the basis of the Google Analytics tracking service in order to continuously optimize our website and make it more available. When you use our website, data such as your IP address and your user activities are transmitted to servers of Google Ireland Limited. We conduct this analysis on the basis of Google's tracking service in order to continuously optimize our website and make it more available. We also need web tracking for security reasons. Web tracking allows us to track whether third parties are attacking our website. The information from the web tracker enables us to take effective countermeasures and protect the personal data we process from these cyberattacks. By activating IP anonymization within the Google Analytics tracking code on this website, your IP address will be anonymized by Google Analytics before transmission. This website uses a Google Analytics tracking code that has been extended by the operator gat._anonymizeIp(); to enable only an anonymized collection of IP addresses (so-called IP masking).
The legal basis for data processing is your consent in our information banner regarding the use of cookies and web tracking (consent through clear confirming action or behavior) in accordance with Art. 13 Para. 1 DSG.
On our behalf, Google will use this information to evaluate your visit to this website, compile reports on website activity, and provide us with other services related to website activity and internet usage. We also require web tracking for security reasons. Web tracking allows us to track whether third parties are attacking our website. The information from the web tracker allows us to take effective countermeasures and protect the personal data we process from these cyberattacks.
Google will store the data relevant for providing web tracking for as long as necessary to fulfill the booked web service. Data collection and storage is anonymized. If personal information is still available, the data will be deleted immediately, unless subject to statutory retention periods. In any case, deletion occurs after the retention period has expired.
You can prevent the collection and forwarding of personal data to Google (in particular your IP address) as well as the processing of this data by Google by deactivating the execution of script code in your browser or activating the "Do Not Track" setting in your browser. You can also prevent the collection of data generated by the Google cookie and related to your use of the website (including your IP address) to Google as well as the processing of this data by Google by downloading and installing the browser plug-in available at the following link (http://tools.google.com/dlpage/gaoptout?hl=de) available browser plug-in. Google's security and privacy principles can be found at https://policies.google.com/privacy.
We use the Google Maps service on our website from Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, email: support-germany@google.com, Website: https://www.google.com/According to Swiss authorities, processing will take place in safe third countries. The Swiss country list and further information can be found at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.
The legal basis for the transmission of personal data is your consent in accordance with Art. 6 Para. 6 DSG or Art. 31 Para. 1 DSG, which you have given on our website.
On our behalf, Google will use the information obtained through Google Maps to display the map. Using Google Maps, you can find us faster and more accurately than with a simple, non-interactive map. The corresponding data is also used to assign site visitors who view our Google Maps map, possibly with the help of the Google advertising ID, and to link this to physical visits and visits to other contact information listed on Google. This allows Google to estimate the expected visitor flows.
For processing itself, the service or we collect the following data: Data required to visualize and display location data in the form of a map, such as in particular IP address, information from Google background services such as Google APIs, search terms, IP address, coordinates, when using the route planner, starting point and destination, location data, Google advertising ID, Android advertising ID.
We have entered into a joint processing agreement with Google regarding Google Maps. The content can be found at https://privacy.google.com/intl/de/businesses/mapscontrollerterms/If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of the order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, USA. When using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be processed by the Google services Google APIs, Google Cloud and Google Fonts in accordance with the Google Privacy Policy under Google's data protection responsibility. The provider's certification under the EU-US Data Privacy Framework can be found at https://www.dataprivacyframework.gov/list recall.
You can revoke the processing of your data at any time. Further information on revoking your consent can be found either in the consent itself or at the end of this privacy policy.
Further information on the handling of the transferred data can be found in the provider’s privacy policy at https://policies.google.com/privacy.
The provider offers https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de also offers an opt-out option.
On our website we use the Google Tag Manager service of the company Google Ireland Ltd., Gordon House, Barrow Street, 4 Dublin, Ireland, email: support-germany@google.com, Website: https://www.google.com/ (hereinafter: Google Tag Manager). Google Tag Manager offers a technical platform for running other web services and web tracking programs using so-called "tags" and controlling them in a bundled manner. In this context, Google Tag Manager stores cookies on your computer and, if web tracking tools are run using Google Tag Manager, analyzes your surfing behavior (so-called "tracking"). The data sent by individual tags integrated in Google Tag Manager is compiled, saved, and processed by Google Tag Manager under a uniform user interface. All integrated "tags" are listed separately in this privacy policy. Further information on the data protection of the tools integrated in Google Tag Manager can be found in the respective section of this privacy policy. When you use our website with the integration of Google Tag Manager tags, data such as your IP address and your user activities are transferred to servers of Google Ireland Limited. With regard to the web services integrated using Google Tag Manager, the regulations in the respective section of this privacy policy apply. The tracking tools used in Google Tag Manager ensure that the IP address is anonymized by Google Tag Manager prior to transmission by IP anonymization of the source code. This allows Google Tag Manager to only collect IP addresses anonymously (so-called IP masking).
The legal basis for data processing is your consent in our information banner regarding the use of cookies and web tracking (consent through clear confirming action or behavior) in accordance with Art. 13 Para. 1 DSG.
On our behalf, Google will use the information obtained through Google Tag Manager to evaluate your visit to this website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage.
Google will store the data relevant to the functionality of Google Tag Manager for as long as necessary to fulfill the booked web service. Data collection and storage is anonymized. If personal information is still available, the data will be deleted immediately unless subject to statutory retention periods. In any case, deletion occurs after the retention period has expired.
You can prevent the collection and forwarding of personal data to Google (in particular your IP address) as well as the processing of this data by Google by deactivating the execution of script code in your browser, installing a script blocker in your browser or activating the "Do Not Track" setting in your browser. You can also prevent the collection of data generated by the Google cookie and related to your use of the website (including your IP address) to Google as well as the processing of this data by Google by downloading and installing the browser plug-in available at the following link http://tools.google.com/dlpage/gaoptout?hl=de Download and install the available browser plug-in. Google's security and privacy principles can be found at https://policies.google.com/privacy.
We use the Gstatic service of Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, email: support-germany@google.com, Website: https://www.google.com/According to Swiss authorities, processing will take place in safe third countries. The Swiss country list and further information can be found at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.
The legal basis for the transmission of personal data is your consent in accordance with Art. 6 Para. 6 DSG or Art. 31 Para. 1 DSG, which you have given on our website.
Gstatic is a background service used by Google to retrieve static content in order to reduce bandwidth usage and pre-load required catalog files. In particular, the service loads background data for Google Fonts and Google Maps.
As part of the order processing, personal data may also be transferred to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, USA. The provider's certification under the EU-US Data Privacy Framework can be found at https://www.dataprivacyframework.gov/list recall.
You can revoke the processing of your data at any time. Further information on revoking your consent can be found either in the consent itself or at the end of this privacy policy.
Further information on the handling of the transferred data can be found in the provider’s privacy policy at https://policies.google.com/privacy.
The provider offers https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de also offers an opt-out option.
We use the YouTube service of the company Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, email: support-germany@google.com, Website: https://www.google.com/According to Swiss authorities, processing will take place in safe third countries. The Swiss country list and further information can be found at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.
The legal basis for the transmission of personal data is your consent in accordance with Art. 6 Para. 6 DSG or Art. 31 Para. 1 DSG, which you have given on our website.
Videos from the YouTube platform are integrated into our site via the YouTube service. This integration allows us to show you videos directly on our website. This allows site visitors to view information about our services without having to visit the YouTube platform.
For the processing itself, the service or we collect the following data: Data for displaying the stream, data on clicked videos, created playlists, ratings and comments, information on the device used, the IP address and the browser of the user and other data from Google services for providing the video in accordance with the Google Privacy Policy
If YouTube is active on our website and a video is played, our website establishes a connection to the servers of Google Ireland Limited and transmits the data required to display the stream or video. As part of the order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, USA. Personal data is also transmitted to the USA. With regard to the transmission of personal data to the USA, there is an adequacy decision regarding the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transmission. When displaying YouTube videos on our website, YouTube may transmit and process information from other Google services in order to provide background services for the video, such as streaming data. For this purpose, data may also be transferred to the Google services Google Fonts, Google APIs, Google Video, Doubleclick. You can find the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list recall.
You can revoke the processing of your data at any time. Further information on revoking your consent can be found either in the consent itself or at the end of this privacy policy.
Further information on the handling of the transferred data can be found in the provider’s privacy policy at https://policies.google.com/privacy.
The provider offers https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de also offers an opt-out option.
We use active content from external providers, so-called web services, on our website. When you access our website, these external providers may receive personal information about your visit to our website. This may involve processing data outside of Switzerland. You can prevent this by installing an appropriate browser plug-in or disabling scripts in your browser. This may result in functional limitations on the websites you visit.
We use the following external web services:
We use the Google Cloud APIs service from Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, email: support-germany@google.com, Website: https://www.google.com/According to Swiss authorities, processing will take place in safe third countries. The Swiss country list and further information can be found at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.
The legal basis for the transmission of personal data is your consent in accordance with Art. 6 Para. 6 DSG or Art. 31 Para. 1 DSG, which you have given on our website.
We use Google APIs to load additional Google services onto the website. Google APIs are a collection of interfaces for communication between the various Google services used on your website. The service is used in particular to display Google Fonts and to provide the Google Maps map.
For processing purposes, the service or we collect the following data: IP address
If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of the order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, USA. When using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be transferred to the Google services Google Cloud, Google Maps, Google Ads and Google Fonts in accordance with the Google Privacy Policy, which is Google's responsibility for data protection. The provider's certification under the EU-US Data Privacy Framework can be found at https://www.dataprivacyframework.gov/list recall.
You can revoke the processing of your data at any time. Further information on revoking your consent can be found either in the consent itself or at the end of this privacy policy.
Further information on the handling of the transferred data can be found in the provider’s privacy policy at https://policies.google.com/privacy.
The provider offers https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de also offers an opt-out option.
We use the Google Fonts service of Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, email: support-germany@google.com, Website: https://www.google.com/According to Swiss authorities, processing will take place in safe third countries. The Swiss country list and further information can be found at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.
The legal basis for the transmission of personal data is your consent in accordance with Art. 6 Para. 6 DSG or Art. 31 Para. 1 DSG, which you have given on our website.
We use the Google Fonts service to integrate attractive fonts on our site so that we can show you a visually better version of our website. The service may also be used on our website if other Google services are loaded onto our website that require Google Fonts to function. This is the case, for example, if our website uses Google services that require Google Fonts to function.
For the purpose of processing itself, the service or we collect the following data: data on fonts, the IP address of the site visitor, statistics on the use of fonts and other data from Google services related to our website.
If the service is activated on our website, our website establishes a connection to the servers of Google Ireland Limited and transmits the required data. As part of the order processing, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, USA. When using the Google service on our website, Google may transmit and process information from other Google services in order to provide background services for the display and data processing of the services provided by Google. For this purpose, data may also be transferred to the Google services Google APIs, Google Cloud and Google Ads in accordance with the Google Privacy Policy. The provider's certification under the EU-US Data Privacy Framework can be found at https://www.dataprivacyframework.gov/list recall.
You can revoke the processing of your data at any time. Further information on revoking your consent can be found either in the consent itself or at the end of this privacy policy.
Further information on the handling of the transferred data can be found in the provider’s privacy policy at https://policies.google.com/privacy.
The provider offers https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de also offers an opt-out option.
We use the Google reCaptcha service from Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland, email: support-germany@google.com, Website: https://www.google.com/According to Swiss authorities, processing will take place in safe third countries. The Swiss country list and further information can be found at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.
The legal basis for the transmission of personal data is your consent in accordance with Art. 6 Para. 6 DSG or Art. 31 Para. 1 DSG, which you have given on our website.
If Google reCaptcha is activated on our website, the data collected by Google reCaptcha will be transferred to servers of the company Google Ireland Limited. As part of the order processing, personal data may also be transferred to the servers of the parent company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, USA. Based on specific characteristics and an analysis of page behavior, the service recognizes whether the entries made are automated entries by a program (so-called bot) or by a human. The service has three different levels. The service either automatically recognizes that the entry was not made automatically by a bot or it allows the user to select a Captcha checkbox. A third option is to display small image or language / text tasks that the site visitor must solve. Google reCaptcha is a Captcha service that is used on our website for security reasons to prevent bots (robot programs) from interacting with our website. Google reCaptcha verifies on our behalf that only humans and not bots can use our website. This allows us to protect our website's special features (e.g., contact forms or other input options such as the login area) from unauthorized access.
For processing purposes, the service or we collect the following data: user behavior (e.g. mouse gestures or input behavior), IP address, browser data, computer information.
If you wish to use the input options on our website protected by Google reCaptcha, you must allow the use of Google reCaptcha and, if necessary, solve the corresponding captchas. If you do not complete the captcha or do not allow the use of Google reCaptcha, you will not be able to use the form protected by the captcha. Alternatively, you can always use our other contact options (e.g., mail or email). You can find the provider's certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list recall.
You can revoke the processing of your data at any time. Further information on revoking your consent can be found either in the consent itself or at the end of this privacy policy.
Further information on the handling of the transferred data can be found in the provider’s privacy policy at https://policies.google.com/privacy.
The provider offers https://support.google.com/My-Ad-Center-Help/answer/12155451?hl=de also offers an opt-out option.
We use the Legally ok service of Legally ok GmbH, Schochenmühlestrasse 6, 6340 Baar, Switzerland, email: hello@legally-ok.com, Website: https://www.legally-ok.com/. Processing takes place exclusively in Switzerland in accordance with applicable data protection legislation.
The legal basis for the transmission and processing is Article 31 (1) of the Data Protection Act (DSG). The use of this service helps us comply with our legal obligations.
The service is used to reload the content of our legal texts onto our website. The latest legal texts are reloaded via the integration on our site. This integration can also be used to reload other technical modules relating to the legal texts or legally required elements.
You will find out what rights you have with regard to processing at the end of this privacy policy.
Further information on the handling of the transferred data can be found in the provider’s privacy policy at https://www.legally-ok.com/datenschutz/.
We use the Trustindex service of the company Trustindex, Széchenyi utca 21., 3593 Hejőbába, Hungary, email: info@trustindex.io, Website: https://www.trustindex.io/According to Swiss authorities, processing will take place in safe third countries. The Swiss country list and further information can be found at the following link: https://www.edoeb.admin.ch/edoeb/de/home/datenschutz/handel-und-wirtschaft/uebermittlung-ins-ausland.html.
The legal basis for the transmission of personal data is your consent in accordance with Art. 6 Para. 6 DSG or Art. 31 Para. 1 DSG, which you have given on our website.
By integrating the service, reviews from other review portals can be displayed on our website. This allows us to supplement our services with customer reviews.
You can revoke the processing of your data at any time. Further information on revoking your consent can be found either in the consent itself or at the end of this privacy policy.
Further information on the handling of the transferred data can be found in the provider’s privacy policy at https://www.trustindex.io/terms-and-conditions-and-privacy-policy/.
cookie name |
Server & Hosting |
Offerer |
Purpose |
Legal basis |
Storage duration |
Type |
|---|---|---|---|---|---|---|
| LAST_RESULT_ENTRY_KEY | www.youtube.com | YouTube | Saves the user settings when accessing a YouTube video integrated on other websites. | consent | Meeting | Comfort |
| TESTCOOKIESENABLED | www.youtube.com | YouTube | The cookie is used to track user interaction with embedded content. | consent | About 120 seconds | Analytics |
| VISITOR_INFO1_LIVE | .youtube.com | YouTube | The cookie is used to estimate how the videos on the website will be accepted by site visitors. | consent | about 6 months | Analytics |
| VISITOR_PRIVACY_METADATA | .youtube.com | YouTube | The cookie collects various information about the user based on the user's privacy settings. | consent | about 6 months | Analytics |
| YSC | .youtube.com | YouTube | This cookie assigns an ID to the site visitor. This ID is used to create statistics about the site visitor's videos. | consent | Meeting | Analytics |
| __Secure-ROLLOUT_TOKEN | youtube.com | YouTube | Stores a small amount of personal data (e.g. login) so that you don't have to log in every time you visit. | consent | about 6 months | Comfort |
| __Secure-YEC | .youtube.com | YouTube | Stores user preferences, detects problems, protects against spam/fraud, and is used for analytics. | consent | Meeting | Analytics |
| _ga | swisshelpingpoint.com | Google Analytics | Assigns an ID to a user so that the web tracker can summarize actions under this ID. | consent | about 24 months | Analytics |
| _ga_ | swisshelpingpoint.com | Google Analytics | In conjunction with GA/Tag Manager, stores a unique ID for visitors and tracks website usage. | consent | about 24 months | Analytics |
| nextId | www.youtube.com | YouTube | Assigns a unique ID to the user to analyze behavior and compile statistics about videos viewed. | consent | Meeting | Marketing |
| remote_sid | youtube.com | YouTube | Set when videos are embedded in "private mode." YouTube does not store any personally identifiable information. | consent | Meeting | Configuration |
| requests | www.youtube.com | YouTube | Like remote_sid: Set for embedded videos in private mode, without storing personal information. | consent | Meeting | Configuration |
You can configure your browser to generally prevent cookies from being set. You can then decide on a case-by-case basis whether to accept cookies or to accept cookies in general. Cookies can be used for various purposes, e.g., to recognize that your access device is already connected to our website (permanent cookies) or to save recently viewed offers (session cookies). If you have expressly given us permission to process your personal data, you can revoke this consent at any time. Please note that this does not affect the legality of the processing carried out on the basis of the consent until the revocation.
We only store personal data to the extent and for as long as this is necessary to fulfil the purposes for which the personal data was collected, we have a legitimate overriding interest in storing it or we are legally obliged to do so.
You have the right to request confirmation as to whether we process your personal data. If so, you have the right to information about the information specified in Sections 25 et seq. of the Data Protection Act, provided that the information cannot be refused, restricted, or postponed by the data controller (see Articles 26 et seq. of the Data Protection Act). We will also be happy to provide you with a copy of the data.
According to Art. 32 (1) of the Data Protection Act (DSG), you have the right to request that incorrectly stored personal data (such as address, name, etc.) be corrected, provided that this right does not conflict with a legal obligation. You can also request that the data stored by us be completed at any time. The corresponding adjustment will be made immediately.
You have the right to have us delete the personal data collected about you if
The right does not exist if
If you have given us your express consent to process your personal data (Art. 6 (6) DSG and Art. 31 (1) DSG), you can revoke this consent at any time. Please note that this does not affect the legality of the processing carried out on the basis of your consent until the revocation. Information that we are legally obligated to retain will be deleted after this period.
You can exercise your rights at any time by contacting the contact details below:
Swiss Helping Point AG
888 Ploenchit Road
Mahatun Plaza Building
10330Bangkok
Thailand
Email: contact@swisshelpingpoint.com
Tel .: + 66 (0) 2253 80 48
We will provide you with the following data upon request:
We will transfer your personal data directly to a controller of your choice, provided this is technically feasible. Please note that, in accordance with Article 26 (1) (b) of the Data Protection Act (DSG), we are not permitted to transfer data that interferes with the overriding interests of third parties, or only to a limited extent.
According to Art. 49 of the Data Protection Act (DSG), data subjects may file a complaint with the supervisory authority if there are sufficient indications that data processing may violate data protection regulations. The supervisory authority for data protection in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC).
For further information, please refer to the FDPIC contact form: https://www.edoeb.admin.ch/edoeb/de/home/deredoeb/kontakt.html
If you suspect that your data is being processed unlawfully on our website, you can seek judicial clarification of the issue pursuant to Art. 32 of the Data Protection Act (DSG). As a general rule, this requires filing a lawsuit under Art. 28 et seq. of the Swiss Civil Code (ZGB). If you are affected by data processing by federal bodies, the procedure is governed by Art. 41 of the Data Protection Act (DSG). In this case, you can also contact the FDPIC (see the reference to the contact form above).
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