
Looking back – Successfully emigrating to Thailand Seminar 2026
Swiss Helping Point is hosting its third seminar on "Emigrating to Thailand" – and has surpassed itself this time. The seminar took place on Saturday, May 9, 2026, at Perron Luzern.
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The following services are included in Swiss Helpline Premium:
2 hours per year of free premium support and advice from Thailand experts during business hours on the following topics:
The service is offered by telephone, video call or on-site at the Bangkok office.
Salvatore Ialuna
Thailand Specialist
Languages: DE, EN, IT, FR
Lived in Bangkok for 12 years
Health insurance, emigration, marriage visas, opening an account, money transfers, administrative procedures
Sandro Bollardini
Owner & Marketing
Languages: DE, EN
6 months/year Thailand/Switzerland
30 years of Thailand experience
Care partner network
Resort, nursing homes, seminars
Buying/Renting Real Estate, Legal
Beat Amrein
Owner & Managing Director
Languages: DE, EN, FR, TH
6 months/year Thailand/Switzerland
20 years of Thailand experience
Health insurance, visas, marriage, emigration, flight bookings, pension fund, AHV
Swiss Helping Point , in an exclusive collaboration with Pacific Cross, has developed five tailor-made health insurance solutions for Swiss and Germans in Thailand – Swiss Health Protect.
Our mission is to provide comprehensive, accessible, and customized health insurance solutions for Swiss and German citizens in Thailand.
As one of the three largest health insurance providers in Thailand, Pacific Cross stands for reliability, financial stability, customer-oriented service and a diverse range of products.
Together with the Thailand experts from Swiss Helping Point, we present to you the tailor-made health insurance in Thailand for Swiss and Germans.
The importance of health insurance in Thailand is equally high for locals and expats. While the country has an excellent healthcare system, good insurance is essential to cover the costs of medical treatment and ensure comprehensive care. Health insurance is especially crucial for expats living in Thailand or spending extended periods there, as they are typically not automatically eligible for state healthcare as foreigners.
As you get older, securing health insurance can become more challenging. Some insurance companies charge higher premiums for older people or exclude certain pre-existing conditions from coverage. Therefore, it's advisable to purchase insurance early to get better rates and more comprehensive coverage before potential health problems arise.
Thailand offers a variety of options for accident insurance. These can include specialized coverage for accidents, disability, or even death due to accidents. Given that Thailand is known for both its busy infrastructure and outdoor activities, accident insurance can be crucial to cover unexpected costs in the event of an accident.
Especially in connection with long-term visas that require health insurance in Thailand, foreigners must ensure they meet the visa requirements. For example, the Non-Immigrant "OA" visa for retirees in Thailand requires health insurance with a minimum level of medical coverage. It is important that the insurance policy meets the visa requirements to ensure a smooth visa application and renewal process.
There are various health insurance options available in Thailand, from local to international providers. Policies vary considerably in terms of coverage, cost, and additional benefits. Some offer worldwide coverage, while others are valid only for medical care within Thailand. It is advisable to thoroughly research the available options and choose the policy that best suits your individual needs and lifestyle. At Swiss Helping Point, we have partnered with Pacific Cross to develop five tailored health insurance solutions specifically for Swiss and German residents.
Overall, taking out health insurance in Thailand is of great importance, especially for expats and the elderly. Comprehensive insurance not only provides financial security in the event of illness or accident, but is also crucial for meeting the requirements of long-term visas and ensuring high-quality healthcare.
Since healthcare services in Thailand can vary significantly, good insurance coverage is recommended. Unlike what you may be used to in Switzerland, there is a substantial difference in the quality of treatment in public versus private hospitals in the Kingdom.
In Thailand, there are significant differences between private hospitals and government hospitals, both in terms of the services offered and the costs and overall quality of medical care.
Private hospitals in Thailand:
Government hospitals in Thailand:
Overall, private hospitals in Thailand often offer higher quality, better comfort, and faster services, but at higher costs. Government hospitals are more cost-effective, but the quality and availability of resources can vary from facility to facility. The choice between the two often depends on individual needs, budget, and availability.
As one of the three largest health insurance providers in Thailand, Pacific Cross stands for reliability, financial stability, customer-oriented service and a diverse range of needs-based products.
Founded in 1971, the Pacific Cross Group has made a name for itself throughout Asia and is represented in Hong Kong, the Philippines, Indonesia and Vietnam, in addition to Thailand.
Swiss Helping Point and Pacific Cross Health Insurance : More than just insurance. Two partners for all of life's situations – for security and personal support every step of the way. Swiss Helping Point and Pacific Cross Health Insurance have been trusted names in Thailand for decades.
We recommend Swiss Health Protect – health insurance for Swiss and German citizens in Thailand. This product is offered by Pacific Cross Health Insurance PCL. Swiss Helping Point is not an intermediary and does not offer product advice. All advice, services, and support for policyholders are provided exclusively by Pacific Cross Health Insurance PCL.
We are happy to assist you with advice and support regarding health insurance in Thailand. Benefit from our expertise, many years of experience, and our strong partner network.
Swiss Health Protect offers individually tailored health insurance for Swiss and Germans in Thailand – strong benefits at fair conditions.
Medical and accident costs, medications and, depending on preference, inpatient or outpatient care, emergency care, dental care, vision aids and pregnancy.
All Swiss Health Protect health insurance products are suitable for applying for a Thailand visa.
Insurance applications can be submitted up to the age of 75. Insurance benefits are valid until the advanced age of 99. A health check is required from the age of 65.
Yes, a maximum of 3 months worldwide.
Cashless treatment means that medical services can be accessed without upfront payment. Billing is handled directly between the insurance company and the hospital or doctor. This eliminates the need for patients to initially pay for treatment themselves.
The specialists and your personal contact person at Pacific Cross are available to you in German and English.
With Swiss Helpline Premium, you gain access to all important information related to Thailand. This includes, in particular: 2 hours of personal consultation and support per year for questions regarding: visas, official procedures, real estate, transport, and emergency assistance.

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Marcel HenzenOctober 6, 2026
My request (METV) was handled and completed very quickly by SHP, both by phone and in writing! Information, advice, execution, etc. were all excellent! Thank you very much!Posted on Google![]()
Thomas SchröderOctober 5, 2026
All super gelaufenPosted on Google![]()
Roger Weber MinigolfSeptember 24, 2026
Excellent support for obtaining a long-stay visa for Thailand. Using this service saves time, effort, and money. Many thanks to Swiss Helping Point.Posted on Google![]()
Rudolf ReitemeyerSeptember 4, 2026
Swiss Helping Point applied for my one-year visa and processed it quickly and without any problems. It was relatively fast, and I received the visa after just a few weeks. The team was friendly and worked professionally. I'm very happy to have the visa. Rudolf R.Posted on Google![]()
Surapha RenggliAugust 16, 2026
ไปตั้งแต่หลังจดทะเบียนสม รส....สิบสองปีที่แล้วค่ะPosted on Google![]()
Werner HenzAugust 15, 2026
Love these guys, best service and competencyPosted on Google![]()
Lio JudAugust 14, 2026
Everything worked perfectly, they knew everything and were able to answer all my questions 👍Posted on Google![]()
Richi MartiAugust 7, 2026
Thank you so much for the pleasant and informative conversation with Salvi yesterday. All my questions about emigrating to Thailand were answered in detail. Super competent and a very friendly atmosphere. Six stars aren't possible, unfortunately! ☺️Posted on Google![]()
Harald KraemerJuly 19, 2026
I applied for an LTR visa through Swiss Helping Point, which proved somewhat challenging in my case. Beat Amrein provided highly professional support throughout the process, guiding me through several months of work. He handled all communication with the authorities, leaving me only to submit the documents they repeatedly requested. Eventually, I succeeded and received notification that the visa had been approved. Since I was already in Bangkok, I decided to pick up the visa in person at the BOI, accompanied by Sandro Bollardini and Sunny. From the transportation service and navigating the numerous counters at the immigration office to the engaging conversation during the three-hour wait, everything was handled professionally and with utmost competence. Now I hold the passport with the visa in my hands and am overjoyed. My sincerest thanks once again to these three friendly gentlemen.Posted on Google![]()
Alexandre SiegristJuly 8, 2026
Highly competent help, everything worked out very well. Many thanks to the Swiss Helping Point team.Posted on Google![]()
Meier MikeJune 26, 2026
Excellent service, super fast and very courteous. Everything was top-notch.Posted on Google![]()
Heinz NeuenschwanderJune 23, 2026
Swiss Helping Point bridges the gap between Switzerland and Thailand. No matter what your needs are, no matter which area of life affects everyone, Swiss Helping Point has the answers. No vague talk, just solid, practical information that reflects reality. If you're planning to emigrate and need help with everything involved, or even just applying for a visa: Swiss Helping Point is the place to go. In my case, it was a DTV visa, which they obtained for me within 14 days. Uncomplicated, fast, and at a reasonable price. At the beginning of July 2026, I booked a consultation via video call to clarify all my outstanding issues related to Thailand. Swiss Helping Point: my choice!Posted on Google![]()
Daniel OehningerMay 17, 2026
I am extremely satisfied with the service provided by Swiss Helping Point. It's more than that. Swiss Helping Point does a very professional job and is always there to help and advise. The long process of marrying my wife in Thailand and obtaining a visa to Switzerland is finally over. Without Swiss Helping Point, this would never have been possible. My wife and I are very grateful and would like to thank you again for your outstanding service. Daniel OPosted on Google![]()
Hansruedi ZwahlenApril 30, 2026
She provided professional support to me and my girlfriend. Thanks to her help, we received the desired visa just four working days after visiting the Swiss embassy in Bangkok.Posted on Google![]()
Peter GoetschApril 29, 2026
I had a problem with a CIEC (marriage certificate) from a Swiss registry office, which I actually needed for the recognition of my marriage performed in Switzerland. However, the Thai municipal office did not recognize the CIEC, even though all translations and triple authentication were provided. The reason for the rejection was not entirely convincing, so I contacted the Swiss Helping Point for assistance. Mr. Laluna from the Swiss Helping Point took on the case and submitted the CIEC to an expert in Bangkok to determine the exact reason for the rejection. A short time later, I received the unfortunately unwelcome news that the marriage certificate was indeed "unusable," meaning it contained errors. So now, thanks to the uncomplicated and prompt assistance of the Swiss Helping Point, I know that I will unfortunately have to start the process all over again. Nevertheless, a heartfelt thank you to Mr. Laluna.Posted on Google![]()
Hans BolliApril 29, 2026
Unfortunately, I never went there in person; I handled everything by phone. The people I spoke to were very friendly and helpful. I would recommend contacting Swiss Helping Point for assistance. H. B.Posted on Google![]()
Güni GollMarch 3, 2026
Very friendly and very competentPosted on Google![]()
Roman SuterMarch 3, 2026
Excellent service with clear, transparent communication. Professional advice from AZ – would gladly use their services again. Excellent value for money.Posted on Google![]()
Yves MichelMarch 2, 2026
Swiss Helping Point helped my wife and me get married, and today they helped my wife obtain a visa. The Swiss Helping Point team is very friendly and helpful. I am very grateful.Posted on Google![]()
Thomas HallerFebruary 9, 2026
I can wholeheartedly recommend this company. From the first to the last contact, they were simply top-notch and very fast. Thank you so much!Posted on Google![]()
Markus BrandFebruary 6, 2026
Highly competent staffPosted on Google![]()
Grandma GnomillaFebruary 5, 2026
Fast, reliable, and competent. We've used Swiss Helping Point twice now, and both times we're extremely satisfied. Our inquiry was answered quickly, and the work was completed super fast. If we need anything again, we'll definitely contact Swiss Helping Point again. ***** Thank you so much!Posted on Google![]()
Leopold HaschkaFebruary 3, 2026
I am very satisfied and can highly recommend Swiss Helping Point! I would especially like to thank Mr. Salvatore Laluna, who was always available and helpful.Posted on Google![]()
Mark HJanuary 26, 2026
I can wholeheartedly recommend Swiss Helping Point to anyone. The conversation was very friendly, and they found an optional solution for a future visa application. I will definitely continue to use Swiss Helping Point for future services, as they are professional and competent.Posted on Google![]()
Franco CalzoneJanuary 24, 2026
We had an appointment with Mr. Ialuna for a consultation. His friendly and warm manner impressed us from the start. Thanks to the information we had already gathered, we were able to quickly focus on the specific points that were still unclear to us. Mr. Ialuna's professionalism and experience in dealing with the Thai authorities enabled him to answer all our questions and provide us with valuable tips. I can wholeheartedly recommend such a consultation to anyone considering emigration; the firsthand advice you receive is more than worth the money! The Swiss Helping Point team is an absolutely recommendable resource in this regard.Posted on Google![]()
Roger ScheferJanuary 21, 2026
I can highly recommend Swiss Helping Point. Everything seems very professional, and the staff are polite and helpful. I intend to use their services again in the future.Posted on Google![]()
Mathias StauffacherJanuary 14, 2026
Many thanks, Mr. laluna! Prompt and informative response, taking the time difference into account – excellent!Posted on Google![]()
Jean-Claude ViglinoDecember 3, 2025
This is a highly efficient, serviceable and professional team that we recommendPosted on Google![]()
Marco GutDecember 1, 2025
great service, everithing greatPosted on Google![]()
PaiN_RyzenDecember 1, 2025
Excellent service, would gladly use again.Posted on Google![]()
Aranya MungmeeNovember 26, 2025
Very good vibe should come 😂🥰Posted on Google![]()
Cyrill SassiNovember 13, 2025
Big help for people in need. Translation, legal services and more.Posted on Google![]()
Maxim HauserNovember 7, 2025
Good and, above all, honest advice. 🙏Posted on Google![]()
Noah GillOctober 30, 2025
เราประทับใจมากสำหรับการช่วยเห ลือของทีมที่มีคุณภาพช่วยดิฉัน และสามีสามารถจดทะเบียนสมรสโดย ไม่ต้องเดินทางไปยังต่างประเทศ และหวังว่าจะได้มาใช้บริการสำหรับการข อวีซ่าไปท่องเที่ยวที่เมืองของสามีค่ะ ขอบพระคุณมากๆๆค่ะ .Posted on Google![]()
Dani von EuwOctober 28, 2025
Excellent advice and very helpful! Thank you for the top-notch visa service. I would gladly recommend them.Posted on Google![]()
Bruno FreiOctober 8, 2025
I would like to highly recommend "Swiss Helping Point" and especially Mr. Ialuna! Very helpful service, no ifs, ands, or buts, in a very short time, competent and friendly!! Definitely, I would use them again... Bruno Frei / CHPosted on Google![]()
Andreas KuhlmannOctober 6, 2025
Swiss Helping Point was very helpful for us – with our German passports – especially since the Thai authorities had a few follow-up questions. They handled the necessary steps in a very timely and efficient manner – thank you! We highly recommend this agency.Posted on Google![]()
Mischa StammOctober 5, 2025
We are very satisfied with the service provided by Swiss Helping Point. We particularly appreciate the quick response times to our inquiries. The communication was exemplary. We would gladly use the services of Swiss Helping Point again.Posted on Google![]()
Raymond Marcel MüllerOctober 2, 2025
I can wholeheartedly recommend the services of Swisshelping Point. Mr. laluna provided me with very quick and highly professional advice. Kind regards, Raymond MüllerPosted on Google![]()
Mario DomislicOctober 1, 2025
I received a very friendly welcome and expert advice from Mr. Ialuna in Bangkok. The visa process went completely smoothly in the end. I can wholeheartedly recommend his service!Posted on Google![]()
Harald StickelSeptember 30, 2025
Excellent and expert advice. Very good and fast processing. I can wholeheartedly recommend working with Swiss Helping Point for visa-related matters. Full marks!Posted on Google![]()
Roger NeubauerAugust 30, 2025
We had a very positive experience. Especially with our first visa application, it was important that everything went smoothly – and that's exactly what happened. The staff are extremely attentive and helpful, which, in my opinion, makes for exceptional service. Thank you so much, highly recommended!Posted on Google![]()
Florian BircherAugust 28, 2025
The support was fantastic from start to finish. Everything went perfectly, just as promised. I can wholeheartedly recommend Swiss Helping Point without reservation. Many thanks to Salvatore and team, keep up the great work! 😊Posted on Google![]()
ชญานันท์ เกษงามAugust 25, 2025
บริการดีมากค่ะ พูดจาไพเราะ เป็นกันเองมากค่ะ แนะนำเลยค่ะ🥰Posted on Google![]()
Alf EmmeneggerAugust 21, 2025
Many thanks to Swiss Helping Point. Everything went perfectly. Mr. Ialuna gave me excellent advice and successfully completed the visa application.Posted on Google![]()
Panipha 8235August 20, 2025
บริการดีเยี่ยมคะPosted on Google![]()
Sreeprai SaensucAugust 18, 2025
ขอบคุณสำหรับการบริการที่แสน ดีค่ะ.มีความประทับใจเสมอมาค่ะPosted on Google![]()
ชิราวรรณ ผิวทองAugust 13, 2025
The service was excellent.Posted on Google![]()
Simon-Daniel ImhofAugust 6, 2025
I can absolutely recommend Mr. Laluna and his team. He took excellent care of organizing my visa and was always available and responded immediately. Thank you so much for your support, and I think I will use your excellent services again soon. If I do, it will always be with you! If I could give more than 5 stars, I would give you 10.Posted on Google![]()
Jack FriesenAugust 1, 2025
Everything went smoothly as always. Good communication. Very helpful staff. Would gladly use their services again.